Almerce Rivera
About Almerce Rivera
Almerce Rivera is an IT System Administrator with over 13 years of experience at SITA, where he ensures the operational readiness of new products and technologies. He specializes in cloud technologies and has a strong background in supporting virtual machines and datastores.
Work at SITA
Almerce Rivera has been employed at SITA since 2011, currently holding the position of IT System Administrator. In this role, he is responsible for ensuring the operational readiness of new products and technologies. His previous experience at SITA includes serving as an Internal IT Support and Customer Service Specialist from 2004 to 2011, where he gained valuable insights into customer needs and IT operations. Throughout his tenure, he has interacted with network and application support teams to resolve complex server-related issues, contributing to the overall efficiency of IT services.
Education and Expertise
Almerce Rivera studied at Vanier College, where he achieved a degree in Computer Technology/Computer Systems Technology from 1993 to 1998. He furthered his education at McGill University School of Continuing Studies, obtaining a Professional Development Certification in Business Analysis from 2018 to 2020. His educational background provides a strong foundation in both technical and analytical skills, which he applies in his current role as an IT System Administrator.
Technical Skills and Specializations
Almerce Rivera specializes in supporting Cloud technologies, particularly Infrastructure as a Service (IaaS) and Desktop as a Service (DaaS). He has extensive experience in managing and supporting virtual machines and datastores using VMware. Additionally, he is proficient in navigating and using Windows Server 2008/R2 and Windows Server 2012. His expertise also includes utilizing MS SharePoint for creating and editing websites and webpages, as well as analyzing data to generate reports that identify issues and trends within the IT infrastructure.
Professional Experience
With over 13 years of experience at SITA, Almerce Rivera has developed a comprehensive understanding of IT systems and support. His role involves ensuring the operational readiness of new technologies and products, as well as providing support for complex server-related issues. His ability to analyze data and generate reports has been instrumental in identifying trends and issues within the IT infrastructure, enhancing the overall performance of the organization.