Amantle Masego Molefi
About Amantle Masego Molefi
Amantle Masego Molefi serves as a Lan and Desktop Support professional at Sita in Cointrin, Geneva, Switzerland, where he has worked since 2012. He provides training on hardware and software, conducts site visits for equipment deployment, and manages asset auditing and Microsoft Exchange server monitoring.
Work at SITA
Amantle Masego Molefi has been employed at SITA as a LAN and Desktop Support specialist since 2012. Over the course of 12 years, Molefi has contributed to the organization in Cointrin, Geneva, Switzerland. Responsibilities include providing training to users on new hardware and software functions, conducting site visits for the deployment of new equipment, and assisting with asset management through equipment auditing. Molefi also utilizes Active Directory for basic tasks and ensures that PCs receive updates from WSUS servers.
Education and Expertise
Molefi studied at Rosebank College from 2004 to 2009, completing a five-year program. This educational background has equipped Molefi with the necessary skills to excel in IT support roles. The expertise gained during this period is evident in Molefi's ability to provide effective training and support for new hardware and software functionalities.
Previous Experience at Bytes Technology Group
Prior to joining SITA, Amantle Masego Molefi worked at Bytes Technology Group as a First Line Support technician from 2009 to 2011. This two-year experience in Woodmead, Gauteng, South Africa, involved providing initial technical support to users, which laid the foundation for Molefi's career in IT support.
Technical Responsibilities
In the current role, Molefi monitors the Microsoft Exchange server to ensure successful completion of backups. Additionally, Molefi conducts site visits for the deployment of new networking equipment, servers, and PCs. This hands-on approach to technical support demonstrates a commitment to maintaining operational efficiency within the organization.