Anand Pandey
About Anand Pandey
Anand Pandey is a Solution Engineer Manager at SITA, where he has worked since 2016, currently based in Dubai. He specializes in technical qualification of customer communication needs and has a background in computer science, holding a B.Tech degree.
Work at SITA
Anand Pandey has been employed at SITA since 2016, initially serving as a Solution Designer for eight years in Delhi. In 2022, he advanced to the role of Solution Engineer Manager, where he currently operates in Dubai, United Arab Emirates. In his capacity as Solution Engineer Manager, he supports the technical qualification of customer communication needs and contributes to complex customer engagements. He collaborates with various internal stakeholders, including Pricing, Customer Service, and Project Management, to build business cases for customer proposals.
Education and Expertise
Anand Pandey completed his Bachelor of Technology (B.Tech) in Computer Science and Engineering at Motivational Pathway from 2006 to 2010. His educational background includes foundational studies in Science at Ingraham Institute English School, where he completed his 10th and 12th grades from 1992 to 2006. His technical expertise encompasses knowledge of current, new, and evolving technologies, which he applies in his role to design and coordinate business solutions.
Background
Before joining SITA, Anand Pandey worked at RC_ARINC from 2010 to 2016. His roles included Information System Specialist I, II, and III, where he gained experience in information systems and customer engagement. His tenure at RC_ARINC involved interfacing with customers and managing technical aspects of projects, which laid the groundwork for his current responsibilities at SITA.
Achievements
In his current role, Anand Pandey owns the technical and commercial parts of proposals submitted to customers. He proactively works with clients to identify new opportunities and has developed training programs and a knowledge base for geo solution designers. His contributions also include collecting and reporting on customer service subscription parameters to analyze potential customers and their requirements.