Angela Pickup
About Angela Pickup
Angela Pickup is a Senior Technical Writer with extensive experience in technical documentation and software training. She has worked for notable companies such as Amadeus and SITA, and holds a postgraduate diploma in Software Documentation from the University of Gloucestershire.
Work at SITA
Angela Pickup has been employed at SITA as a Senior Technical Writer since 2021. In this role, she contributes to the development and management of technical documentation. Her responsibilities include collaborating with various teams to ensure the accuracy and clarity of documentation, which supports SITA's operations in the aviation and transportation sectors. Her experience in technical writing and documentation management is integral to her current position.
Previous Experience at Amadeus
Prior to her role at SITA, Angela Pickup worked at Amadeus for a total of 19 years, serving as a Technical Author. Her tenure included positions in both Nice, France, and London Heathrow Airport, England. During her time at Amadeus, she developed technical documentation and collaborated with cross-functional teams to enhance user understanding of software products. This extensive experience in the travel technology sector has shaped her expertise in technical writing.
Education and Expertise
Angela Pickup holds a Postgraduate Diploma in Software Documentation from the University of Gloucestershire, which she completed in 1985. Additionally, she studied Fine Art at Kensington and Chelsea College, achieving HNC and HND qualifications. She also earned a BA (Hons) in French and English from Staffordshire University. Angela is proficient in using MadCap Flare for single sourcing documentation, and her fluency in French enables her to work effectively in multilingual environments.
Background in Technical Writing
Angela Pickup has a diverse background in technical writing, having worked for various organizations including Digital Equipment Corporation, TAMAR COMPUTER SERVICES LIMITED, and Mitel. Her career spans several decades, starting in the late 1980s. She has experience working in Agile teams and has collaborated with a range of stakeholders, including product managers and developers, to produce clear and effective documentation.
Creative Pursuits and Interests
In addition to her professional work, Angela Pickup engages in creative pursuits such as art and gardening during her spare time. These interests reflect her appreciation for creativity and contribute to her well-rounded skill set. Her background in Fine Art complements her technical writing capabilities, allowing her to approach documentation with a unique perspective.