Anitha Balakrishnan
About Anitha Balakrishnan
Anitha Balakrishnan is a ServiceNow Developer/Admin with over eight years of experience in the field, currently working at SITA in Montreal, Quebec, Canada. She has a background in software testing and development, having previously worked at Oracle Retail and CN, and holds a degree from Coimbatore Institute of Technology.
Work at SITA
Anitha Balakrishnan has been employed at SITA as a ServiceNow Developer/Admin since 2020. She is based in Montreal, Quebec, Canada. In her role, she focuses on the development and administration of the ServiceNow platform, contributing to various projects and initiatives within the organization. Her experience in this position spans four years, during which she has developed a strong proficiency in the ServiceNow environment.
Previous Experience at Oracle Retail
Prior to her current role, Anitha Balakrishnan worked at Oracle Retail from 2015 to 2018 as a ServiceNow Developer/Admin. Her tenure at Oracle Retail included various positions, such as QA Associate from 2014 to 2015 and Project Trainee in 2012 and 2013. During her time there, she gained valuable experience in software development and quality assurance, enhancing her skills in testing and application development.
Education and Expertise
Anitha Balakrishnan studied at Coimbatore Institute of Technology from 2009 to 2014, where she acquired foundational knowledge in technology and software development. She possesses expertise in object-oriented analysis, design, and application development. Her technical skills include proficiency in testing RESTful Web Services using Python and executing SQL queries for backend testing.
Technical Skills and Methodologies
Anitha Balakrishnan is well-versed in the Software Development Life Cycle (SDLC) and has experience with both Waterfall and Agile methodologies. She has hands-on experience with multiple versions of ServiceNow, including Dublin, Geneva, Helsinki, Istanbul, and Jakarta. Additionally, she is skilled in using test automation tools such as Selenium Web Driver, TestNG, Jenkins, GIT, and Maven, which support her testing and development efforts.
Defect Management and Testing Experience
Anitha Balakrishnan has demonstrated strong capabilities in defect management throughout her career. She is experienced in executing all phases of the Software Testing Life Cycle and has a solid understanding of testing projects. Her background includes testing projects in various roles, contributing to her comprehensive knowledge of software quality assurance.