Ayman Bajnaid
About Ayman Bajnaid
Ayman Bajnaid serves as the Director of Operations for Central Middle East at SITA, bringing extensive experience in managing customer services and operational teams. His career spans over three decades in various roles across multiple companies, including significant positions at SITA and Orange Business.
Current Role at SITA
Ayman Bajnaid serves as the Director of Operations for Central Middle East at SITA since 2019. In this role, he oversees operational teams and customer services to ensure high levels of customer satisfaction and performance objectives. His leadership is focused on managing local legal entities and ensuring compliance with local laws and internal policies within the region.
Previous Experience at SITA
Ayman Bajnaid has a significant history with SITA, having worked in various capacities from 1991 to 2003. He began as a Network Controller and Help Desk Specialist for three years, followed by three years as Assistant Operations Manager. He then advanced to Operations Manager for six years, where he was responsible for operational management in Saudi Arabia.
Experience at Orange Business
Bajnaid held multiple roles at Orange Business from 2003 to 2019, contributing to operations across Eastern Europe, the Middle East, and Africa. He served as Director of Regional Support for three years and then as Director of Business Operations for thirteen years. Additionally, he was the Managing Director of Equant Saudi Arabia for nine years, focusing on enhancing business operations in the region.
Educational Background in Telecommunications
Ayman Bajnaid studied at Telecommunication College, where he achieved a Diploma in Telecommunication Networks in 1990. This educational foundation has supported his extensive career in telecommunications and operations management.
Early Career in Network Engineering
Before his roles at SITA and Orange Business, Ayman Bajnaid worked at STC as a Network Engineering & Constructions professional for one year in 1990. This early experience contributed to his technical expertise in the telecommunications sector.