Bilal Ahmad Tapand
About Bilal Ahmad Tapand
Bilal Ahmad Tapand is a Specialist/Engineer in Service Operations at SITA in Montreal, Canada, where he has worked since 2016. He has extensive experience in IT and GIS, is proficient in over six languages, and holds certifications in Accounting and Information Technology.
Work at SITA
Bilal Ahmad Tapand has been employed at SITA since 2016, serving as a Specialist/Engineer in Service Operations. His role involves providing online support and problem-solving for SITAONAIR customers. He focuses on new system implementations and addresses complex configuration issues. Additionally, he has experience in establishing and documenting operational procedures related to SITAONAIR Datalink configuration activities. His tenure at SITA spans over eight years and is based in Montreal, Canada.
Education and Expertise
Bilal Ahmad Tapand has a diverse educational background. He studied at Bakhtar University, where he completed a certification in Accounting and Business/Management from 2006 to 2008. He also attended CEGEP Champlain St. Lambert, achieving an AEC in Information Technology Client Support (ITCS) from 2016 to 2017. His foundational education includes a Baccalaureate in General Studies from Habibia High School, completed between 2004 and 2006. This education supports his expertise in IT and service operations.
Background
Before joining SITA, Bilal Ahmad Tapand worked as an IT & GIS Officer for seven years at an NGO, where he was involved in geographic information systems. He also held the position of IT & GIS Associate with Sterling Demining Afghanistan for two years prior to relocating to Canada. Additionally, he briefly worked at Utopia Image Inc. in 2016 as IT Premium Tech Support. His professional journey reflects a strong focus on IT and operational support.
Language Proficiency
Bilal Ahmad Tapand is proficient in more than six languages, which include English, French, Dari, Pashto, Urdu, Hindi, and Persian. This linguistic ability enhances his communication skills and allows him to effectively support a diverse range of customers in his role at SITA.