Bob Hutchinson
About Bob Hutchinson
Bob Hutchinson serves as the Senior Manager of Customer Support at SITA, where he has worked since 1986. He has a background in customer service and management, with previous roles at Eastern Airlines and a degree in Business Administration from Virginia Wesleyan University.
Work at SITA
Bob Hutchinson has served as the Senior Manager of Customer Support at SITA since 1986. With 38 years of experience in this role, he has developed extensive expertise in managing customer service operations within the aviation industry. His long tenure at SITA reflects a commitment to enhancing customer satisfaction and support services.
Previous Experience at Eastern Airlines
Prior to his current role at SITA, Bob Hutchinson worked at Eastern Airlines, Inc. He held the position of Team Lead from 1984 to 1986, contributing to team management and operational efficiency. Before that, he served as a Customer Service Agent from 1979 to 1984, where he gained foundational experience in customer relations and service delivery.
Education and Expertise
Bob Hutchinson earned a Bachelor of Arts (B.A.) degree in Business Administration and Management from Virginia Wesleyan University. His studies spanned from 1976 to 1980, equipping him with essential knowledge and skills applicable to his roles in customer support and management within the aviation sector.
Career Timeline
Bob Hutchinson's career in the aviation industry began at Eastern Airlines, Inc., where he worked as a Customer Service Agent for five years. He then advanced to the role of Team Lead for two years before joining SITA. His professional journey reflects a steady progression in customer support roles over several decades.