Brigitte Renaud
About Brigitte Renaud
Brigitte Renaud serves as the Head of Customer Support at SITAONAIR, a position she has held since 2016. She has extensive experience in customer service and program management, having previously worked at OnAir and SITA.
Current Role at SITAONAIR
Brigitte Renaud serves as the Head of Customer Support at SITAONAIR. She has held this position since 2016, contributing to the company's customer service strategies and operations. Based in the Geneva Area, Switzerland, Renaud focuses on enhancing customer satisfaction and support processes within the organization.
Previous Experience at OnAir
Renaud worked at OnAir for a total of five years in various roles. She was the Head of Customer Service from 2011 to 2016, where she managed customer relations and service delivery. Prior to this role, she served as the Head of Airline Programmes from 2007 to 2011, overseeing airline-related projects. Additionally, she held the position of Manager, PMO for one year in 2006.
Experience at SITA
Before her current role at SITAONAIR, Renaud worked at SITA as a Manager in Satellite Connectivity from 2003 to 2004. In this position, she was responsible for managing satellite communication projects, contributing to the company's technological advancements in connectivity solutions.
Education at EFREI Paris
Brigitte Renaud studied at EFREI Paris from 1989 to 1994. This five-year program provided her with a strong foundation in engineering and technology, which has supported her career in the telecommunications and customer service sectors.