Camilo Landa
About Camilo Landa
Camilo Landa serves as the Director of Service Quality at SITA, a position he has held since 2013. He has extensive experience in customer services and operations, having previously worked in various roles at SITA and at Telefónica.
Current Role at SITA
Camilo Landa serves as the Director of Service Quality at SITA, a position he has held since 2013. In this role, he focuses on enhancing service delivery and ensuring high standards of quality across the organization. His leadership contributes to SITA’s commitment to providing effective solutions in the aviation industry.
Previous Experience at SITA
Prior to his current role, Landa held several key positions at SITA. He was the Vice President of Customer Services from 2011 to 2013, overseeing customer relations and service strategies. He also served as the Director of Regional Customer Services and Operations from 2006 to 2011, and as Senior Manager of Airport Services O and M SEMEA from 2000 to 2006. His extensive experience at SITA spans over a decade.
Experience at Telefónica
Before joining SITA, Camilo Landa worked at Telefónica as Operations Director for Satellite Communications Earth Station from 1987 to 1993. During his six years at Telefónica, he managed operations related to satellite communications, gaining valuable experience in the telecommunications sector.
Educational Background
Camilo Landa studied at the Universidad Politécnica de Madrid, where he earned a Master of Science degree from 1979 to 1985. He also attended IMD Business School in 2007, furthering his education in business management. His academic background supports his professional expertise in service quality and operations management.