Charles Ross
About Charles Ross
Charles Ross serves as the Owner and Chief Operating Officer of ROSSCOMM Networks, where he specializes in maximizing resources for customer satisfaction and productivity. He has over 30 years of experience in various roles within the hospitality and technology sectors, including positions at InterContinental Hotels Group and G2 Switchworks.
Work at SITA
Charles Ross worked at SITA as a Business Analyst from 2009 to 2010. During his tenure, he contributed to various projects that required analytical skills and problem-solving abilities. His role involved evaluating business processes and providing solutions to enhance operational efficiency.
Current Role at InterContinental Hotels Group
Charles Ross currently holds two positions at InterContinental Hotels Group (IHG®). He has served as Director of GDS & Compliance - Omni-Channel Commerce since 2021, focusing on compliance and global distribution systems. Additionally, he has been a Product Manager since 2010, where he oversees product development and strategy in the Greater Atlanta Area.
Experience at G2 Switchworks
From 2004 to 2008, Charles Ross was the Director of Implementations at G2 Switchworks. In this role, he was responsible for managing implementation projects, ensuring that resources were maximized to meet customer satisfaction and productivity goals.
Educational Background
Charles Ross studied at DeVry University, where he earned a Bachelor of Science in Network and Communications Management. He also attended Keller Graduate School of Management, achieving a Master of Business Administration (MBA) with a focus on Project Management.
Leadership and Communication Skills
Charles Ross possesses strong leadership and interpersonal communication skills. He is adept at motivating teams and evaluating personnel performance. His experience includes public speaking and conducting executive management briefings, where he effectively communicates with culturally diverse audiences.