Chintan Patel
About Chintan Patel
Chintan Patel is an IT Support Engineer at SITA, where he manages device communication interfaces and resolves technical issues at Adelaide Airport. He has worked in this role since 2017 and holds a Master of Information Technology from Flinders University.
Work at SITA
Chintan Patel has been employed as an IT Support Engineer at SITA since 2017. In this role, he manages device communication interfaces and resolves both on-site and remote issues at Adelaide Airport. His responsibilities include installing client applications with correct configurations on over 200 computers as part of work orders. He also addresses hardware issues related to devices such as check-in counters and self check-in kiosks. Chintan prepares daily progress reports for team communication and participates in team meetings to discuss ongoing trends and future projects.
Education and Expertise
Chintan Patel holds a Master of Information Technology from Flinders University, where he studied from 2014 to 2016. He also completed a Professional Year in Information Technology at Performance Education from 2016 to 2017. Prior to this, he earned a Bachelor of Engineering (B.E.) in Computer Engineering from Ahmedabad Institute Of Technology, studying from 2009 to 2013. His expertise includes using Veeam for backing up VM servers and ensuring that server backups are stored for a specified duration.
Background
Chintan Patel's educational journey began with a Bachelor of Engineering in Computer Engineering, which he completed at Ahmedabad Institute Of Technology between 2009 and 2013. Following this, he pursued further studies in Information Technology, achieving a Professional Year at Performance Education from 2016 to 2017. He then obtained a Master of Information Technology from Flinders University from 2014 to 2016, enhancing his technical skills and knowledge in the field.
Technical Skills and Responsibilities
In his role at SITA, Chintan Patel analyzes Windows and application logs to identify causes of repetitive errors. He performs preventive tasks to minimize error rates, ensuring smooth operations at Adelaide Airport. His responsibilities also include managing device communication interfaces and resolving technical issues, both on-site and remotely. Chintan's technical skills extend to handling hardware issues on various airport devices, contributing to efficient airport operations.