Clint Agius
About Clint Agius
Clint Agius is the Manager of Customer Application Support at Sita in Cointrin, Geneva, Switzerland, where he has worked since 2016. He has a background in business analysis and technical support, with previous roles at KPMG Crimsonwing and a solid educational foundation from the University of Malta.
Work at SITA
Clint Agius has been employed at SITA since 2016, initially serving as the Application Support Team Lead. In 2018, he transitioned to the role of Manager Customer App Support, where he has continued to work for six years in Cointrin, Geneva, Switzerland. His responsibilities include overseeing a critical system that supports over 100 users. His role involves software design, implementation, test planning, monitoring, execution, and providing third-line support. The position requires considerable travel, which aids in establishing trust relationships with clients.
Previous Experience at KPMG Crimsonwing
Prior to joining SITA, Clint Agius worked at KPMG Crimsonwing in London. He held the position of Business Analyst for one year from 2010 to 2011. Following this role, he served as an Oracle Retail Technical and Functional Analyst from 2012 to 2016 for four years. His experience at KPMG Crimsonwing provided him with a solid foundation in business analysis and technical support within the retail sector.
Education and Expertise
Clint Agius studied at the University of Malta, where he pursued a Bachelor of Science degree from 2008 to 2010. Prior to this, he also studied Education and Business Studies at the same institution from 2003 to 2005. His educational background equips him with a diverse skill set that supports his roles in application support and business analysis.
Technical Skills and Responsibilities
In his current role at SITA, Clint Agius supports a critical system that serves over 100 users. His responsibilities encompass various technical activities, including software design, implementation, test planning, monitoring, execution, and third-line support. These skills are essential for maintaining system integrity and ensuring user satisfaction.