Dafne Torres Miranda
About Dafne Torres Miranda
Dafne Torres Miranda is a Service Manager currently employed at SITA in Panama, where she has worked since 2017. She has a background in telecommunications engineering and has held various technical support roles throughout her career.
Work at SITA
Dafne Torres Miranda has been employed at SITA as a Service Manager since 2017. In this role, she oversees service delivery and ensures customer satisfaction. Her tenure at SITA has spanned seven years, during which she has contributed to various projects and initiatives aimed at improving service efficiency and client engagement in Panamá.
Current Role at Intcomex
In addition to her role at SITA, Dafne Torres Miranda serves as the Cisco Product Manager at Intcomex. She has held this position since 2017, also for seven years, in Panamá. Her responsibilities include managing Cisco products and solutions, driving sales strategies, and supporting customer needs within the telecommunications sector.
Previous Experience in Technical Support
Before her current roles, Dafne Torres Miranda worked at Continex S.A. as a Soporte Tecnico from 2002 to 2005. This position involved providing technical support and troubleshooting services. She also briefly worked at Quantic Vision as Soporte in 2007 for four months, where she further developed her technical skills in a support capacity.
Education and Expertise
Dafne Torres Miranda completed her secondary education at Colegio Javier, earning a Bachiller en Ciencias, letras y Filosofia from 2004 to 2007. She then pursued higher education at Universidad de Panama, where she studied Ingeniería de telecomunicaciones and obtained a Licenciatura en Ingenieria en Informatica from 1998 to 2002. This educational background has provided her with a solid foundation in telecommunications and information technology.