David Carroll
About David Carroll
David Carroll is a Product Design & Definition Manager at SITA, specializing in DCS, Reservations, Ticketing, EMD, and Merchandising. He has over a decade of experience in the aviation and travel technology industry, with a strong background in business analysis and product management.
Current Role at SITA
Currently, David Carroll serves as the Product Design & Definition Manager for DCS, Reservations, Ticketing, EMD, and Merchandising at SITA. He has held this position since 2012, contributing over a decade of experience in the aviation and travel technology industry. His responsibilities include managing product design and definition for complex systems, ensuring that solutions meet industry standards and customer needs.
Previous Experience at SITA
David Carroll has a history of working at SITA in various capacities. He initially joined as a Business Analyst and Subject Matter Expert (SME) from 2009 to 2011, where he focused on product management. He then transitioned to the role of Product Design & Definition Manager for Ticketing and EMD for a year from 2011 to 2012, where he played a key role in defining electronic ticketing solutions.
Career Background in Aviation and Technology
David Carroll has over a decade of experience in the aviation and travel technology sectors. Prior to his roles at SITA, he worked at Hexaware Technologies as a Lead Business Analyst and SME from 2004 to 2009. His career began at Lockheed Martin, where he served as a Scientific Programmer from 1985 to 1989. This diverse background has equipped him with a strong foundation in both business analysis and product management.
Educational Background
David Carroll earned a Bachelor of Science (BS) degree in Mathematics from Auburn University, where he studied from 1981 to 1985. This educational background has provided him with analytical skills that are essential in his roles within product management and design in the technology sector.
Expertise in Product Management
David Carroll possesses expertise in managing product design and definition for complex systems, including DCS, Reservations, Inventory, and Merchandising. His experience in defining and managing electronic ticketing and merchandising solutions at SITA highlights his capability in the field of product management within the aviation industry.