Debs Morrison
About Debs Morrison
Debs Morrison is a Territory Manager for Northern Europe at SITA, where she has worked since 2017. With a background in customer service management and a degree in Sociology, Psychology, and Criminology from the University of Bath, she has extensive experience in the aviation industry and a strong commitment to corporate social responsibility.
Work at SITA
Debs Morrison has been employed at SITA since 2014, where she currently holds multiple roles. As a Service Manager for UK airports and Key Customers, she has been based in Hayes for 10 years. Additionally, she has served as Territory Manager for Northern Europe since 2017, working from London Gate. In 2016, she took on the role of Airport Service Manager for the UK, Ireland, Nordics, and Key Customers, also in Hayes. In these positions, she has managed customer relationships, handled escalations, and led a team providing support to enhance customer satisfaction.
Education and Expertise
Debs Morrison studied at the University of Bath, where she earned a 2.1 BSc Hons degree in Sociology, Psychology, and Criminology from 1983 to 1985. Her educational background supports her strong skill set in areas such as corporate social responsibility, local government, and the charitable sector. She has developed a deep understanding of the challenges and opportunities within these fields, which informs her work in the aviation industry.
Background
Before joining SITA, Debs Morrison worked in various roles that contributed to her extensive experience in customer service and management. From 2000 to 2003, she served as Customer Service Manager at Freedom, overseeing service delivery in Newbury and Watford. Additionally, she worked as Sales Office Manager at De La Rue from 1996 to 1999. Her leadership experience includes over three years as Chief Executive Officer of CLASP, a self-advocacy group for people with learning disabilities in Wokingham Borough, and as Manager at Wokingham CLASP from 2019 to 2021.
Achievements
Throughout her career, Debs Morrison has demonstrated a commitment to driving new business and enhancing customer satisfaction in the aviation sector. Her leadership roles have focused on managing teams and customer relationships, particularly in her current position at SITA. She has a track record of success in the charitable sector, where she has led initiatives aimed at improving services for individuals with learning disabilities. Her dedication to making a positive impact is evident in her ongoing pursuit of new challenges and opportunities.