Dona Noutai
About Dona Noutai
Dona Noutai is a Senior Billing Customer Care and Specific Solutions professional for the America region at SITA, where she has worked since 2010. She has a background in billing analysis, with previous roles at SITA and Orange, and holds a degree from Université Paris 8.
Current Role at SITA
Dona Noutai currently holds the position of Senior Billing Customer Care and Specific Solutions for the America Region at SITA. She has been in this role since 2010, accumulating 14 years of experience in customer care and billing solutions tailored for the American market. Her responsibilities include overseeing billing processes and ensuring customer satisfaction within the region.
Previous Experience at SITA
Before her current role, Dona Noutai worked at SITA in various capacities. She served as a Billing Analyst in Application Services Production from 2003 to 2006 for three years. Following that, she transitioned to the role of Billing Analyst in Network Services Production, where she worked from 2006 to 2009 for another three years. Her experience at SITA has provided her with a solid foundation in billing processes and customer care.
Experience at Orange
Prior to her tenure at SITA, Dona Noutai worked at Orange as a Billing Analyst for Voice Services in 2002. This position lasted for 10 months and took place in Paris, Île-de-France, France. Her role involved managing billing operations related to voice services, contributing to her expertise in the telecommunications sector.
Education at Université Paris 8
Dona Noutai studied at Université Paris 8 from 1998 to 2001, completing a three-year program. This educational background has equipped her with knowledge and skills relevant to her career in billing and customer care within the telecommunications industry.