Eric Watier
About Eric Watier
Eric Watier is a Senior Manager of Service Improvement at SITA, where he has worked since 2009. He has held various roles within the company and previously worked at IBM as a sales representative.
Current Role at SITA
Eric Watier currently holds the position of Senior Manager in Service Improvement at SITA, a role he has occupied since 2009. He is based in Cointrin, Geneva, Switzerland. In this capacity, he focuses on enhancing service delivery and operational efficiency within the organization.
Previous Positions at SITA
Eric Watier has held multiple roles at SITA prior to his current position. He served as the Head of Quality Assurance and Support from 2007 to 2009, as Team Lead from 2001 to 2004, and as Acting Operations Manager from 2002 to 2003. Additionally, he was the Head of Service Desk Operations for the YUL location from 2004 to 2007. His extensive experience at SITA spans over a decade.
Education and Qualifications
Eric Watier earned his Bachelor's degree from Concordia University, where he studied from 1995 to 1999. This educational background has contributed to his professional development and expertise in the field.
Previous Experience at IBM
Before joining SITA, Eric Watier worked at IBM as a Sales Representative from 1997 to 2000. This role provided him with valuable experience in sales and customer relations, which he later applied in his positions at SITA.