Felix Yohanes Widjaja
About Felix Yohanes Widjaja
Felix Yohanes Widjaja is a Regulatory Manager at SITA, specializing in Regulatory Affairs and In-Country Partnerships, with over 15 years of experience in the aviation and IT sectors. He holds an MBA from Singapore Management University and a Bachelor of Engineering in Mechatronics from Nanyang Technological University.
Current Role at SITA
Felix Yohanes Widjaja serves as the Regulatory Manager in Regulatory Affairs and In-Country Partnerships at SITA, a position he has held since 2021. In this role, he is responsible for ensuring that SITA FOR AIRCRAFT products and services comply with telecommunication and regulatory obligations. He leads the engagement process with governments, regulators, and regulated entities to secure necessary authorizations for these products and services.
Previous Experience at SITA
Prior to his current role, Felix worked at SITA as a Senior Customer Service Specialist from 2017 to 2021. During his four years in this position, he was based in Singapore and contributed to enhancing customer service operations. His experience at SITA has provided him with a solid foundation in customer relations within the aviation and IT sectors.
Education and Expertise
Felix holds a Master of Business Administration (MBA) from Singapore Management University, where he studied Business Administration and Management from 2012 to 2013. He also earned a Bachelor of Engineering in Mechatronics from Nanyang Technological University, studying from 2000 to 2004. His educational background complements his extensive professional experience in technical consultancy and customer service, particularly in the aviation and IT sectors.
Professional Background
Felix has over 15 years of experience in various roles within the aviation and IT industries. He began his career as an Engineer in Avionics and Systems at ST Aerospace from 2005 to 2007. He then worked as a Field Service Representative at Embraer from 2007 to 2010, followed by a position as an Aircraft Project Engineer at FedEx Express from 2010 to 2016. He also served as a Technical Services Engineer at SIA Engineering Company from 2016 to 2017.
Skills and Knowledge
Felix demonstrates strong leadership, organizational, and technical skills in managing large-scale projects and IT service delivery processes. He possesses extensive knowledge in IT Service Management (ITIL), Project Management, and aircraft heavy maintenance. His diverse understanding of Maintenance, Repair, and Overhaul (MRO), Original Equipment Manufacturers (OEM), Airlines, and Aviation Authorities enhances his effectiveness in his current regulatory role.