Francis Joss
About Francis Joss
Francis Joss is a Senior Manager in Quality Engineering at SITA, with a diverse background in performance testing and quality assurance across various industries. He has held multiple roles in organizations such as Allen & Overy, Liberty Mutual Insurance, and Fujitsu Services, and possesses extensive experience in managing technical projects and teams.
Current Role at SITA
Francis Joss serves as the Senior Manager of Quality Engineering at SITA, a position he has held since 2021. In this role, he oversees quality assurance processes and ensures the delivery of high-quality software solutions. His responsibilities include managing teams and projects that focus on maintaining quality standards across various technical work streams.
Previous Experience at SITA
Francis Joss has held multiple positions at SITA, including Operations Manager and Senior Test Manager. He worked as Operations Manager in the Performance Engineering Center of Excellence from 2016 to 2018. He also served as Program Test Manager and Test Manager, contributing to various projects that enhanced the organization's testing capabilities.
Education and Qualifications
Francis Joss obtained a Bachelor of Engineering (BEng) in Electronics and Software from Ulster University, studying from 2003 to 2006. He also completed advanced training in testing methodologies, achieving the ISTQB certification in Advanced Test Manager in 2011 through SQS Training.
Technical Expertise and Skills
Francis Joss possesses extensive experience in quality assurance within DevOps, Agile, and Waterfall methodologies. He is proficient in analytical and software testing techniques, particularly with HP Quality Centre. His background includes managing technical test teams and performing various types of testing, including functional, automated, integration, and performance testing.
Career History and Roles
Francis Joss has a diverse career history, having worked in various roles across multiple organizations. His previous positions include IT Solutions Team Lead at Allen & Overy, Senior Consultant at SQS, and Performance Test Lead at Liberty Mutual Insurance. He has also held roles at companies such as CEM Systems Ltd, JD Wetherspoon, and the Central Bank of Ireland, gaining comprehensive experience in quality assurance and performance testing.