Haneen Bawab

Haneen Bawab

Service Desk Agent @ SITA

About Haneen Bawab

Haneen Bawab is a Service Desk Agent at SITA in Amman, Jordan, with a Bachelor's degree in Communication Engineering from Yarmouk University. She actively seeks creative solutions to engineering problems and has developed strong critical thinking and problem-solving skills.

Work at SITA

Haneen Bawab has been employed at SITA as a Service Desk Agent since 2022. In this role, she is responsible for providing support and solutions to clients, leveraging her background in communication engineering. Her position at SITA allows her to apply her technical knowledge and problem-solving skills to address various client needs effectively.

Education and Expertise

Haneen Bawab earned a Bachelor's degree in Communication Engineering from Yarmouk University, where she studied from 2017 to 2022. During her academic tenure, she developed critical thinking and problem-solving skills tailored to communication challenges. This educational background equips her with the necessary expertise to tackle engineering problems creatively.

Background

Before joining SITA, Haneen Bawab worked as a Trainee at DAMAMAX in Amman, Jordan, from 2021 to 2022. This experience provided her with practical insights into the telecommunications sector and enhanced her understanding of client service dynamics. Her early career experiences have contributed to her current role in the service desk environment.

Professional Development

Haneen Bawab actively seeks professional opportunities to further her career. She encourages networking and discussions regarding career advancement through email or LinkedIn. Her openness to new opportunities reflects her commitment to continuous learning and professional growth within the engineering and telecommunications fields.

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