Himanshu Chhabra
About Himanshu Chhabra
Himanshu Chhabra is a Team Leader in Service Operations at SITA in Gurgaon, India, with over six years of experience in this role since 2018. He has a strong background in supply chain and logistics, complemented by certifications in ITIL, Project Management, and Six Sigma.
Work at SITA
Himanshu Chhabra has been employed at SITA since 2015, currently serving as Team Leader - Service Operations. He transitioned to this role in 2018 after previously holding the position of Team Leader - Airport Hub Customer Service Delivery. His tenure at SITA spans a total of six years, during which he has contributed to enhancing service operations and customer service delivery in Gurugram, India.
Education and Expertise
Himanshu Chhabra earned a Bachelor of Technology degree in Electronics and Communications Engineering from Kurukshetra University, completing his studies from 2005 to 2009. In addition to his academic background, he holds several professional certifications, including ITIL V4 Foundation, Project Management Professional (PMP), and Six Sigma Green Belt. These qualifications reflect his expertise in IT service management, project management, and process improvement.
Background in Supply Chain and Logistics
Himanshu Chhabra possesses a strong background in supply chain and logistics, which complements his IT and service operations expertise. This combination of skills enables him to effectively manage service delivery and operational processes within the technology and communications sectors.
Previous Work Experience
Before joining SITA, Himanshu worked at Orange Business Services in various roles, including Senior Analyst and Service Implementation Specialist, from 2011 to 2015. He also served as a Network Consultant at Hughes Communications India Limited for one year in 2010. His diverse experience in these positions has contributed to his comprehensive understanding of service operations and customer delivery.
Certifications and Skills
Himanshu Chhabra's professional certifications include ITIL V4 Foundation, Project Management Professional (PMP), and Six Sigma Green Belt. These certifications demonstrate his knowledge of IT service management best practices, advanced project management skills, and expertise in process improvement and quality management.