Igor Vinitskiy
About Igor Vinitskiy
Igor Vinitskiy is a Team Lead at SITA, where he has provided service desk support since 2014. He holds degrees in Applied Mathematics and Translation from Voronezh State University and has extensive experience in IT support for the aviation industry.
Work at SITA
Igor Vinitskiy has been serving as the Team Lead Service Desk MOW at SITA since 2014. In this role, he manages a team that provides 24/7 premium level support to Aeroflot and standard level support to over 20 airports in Eastern Europe and Central Asia. His responsibilities include overseeing both L1 and L2 support for End User Computing (EUC) services, as well as proactive monitoring of a mission-critical worldwide IP VPN network. His leadership ensures that airport check-in, baggage handling, and messaging services operate smoothly.
Education and Expertise
Igor Vinitskiy studied at Voronezh State University, where he pursued Applied Mathematics and earned a Higher diploma from 1997 to 2002. Additionally, he achieved a qualification as a Translator in English during his studies, which spanned four years from 1997 to 2001. This educational background provides him with a strong foundation in analytical skills and technical communication, which are essential in his current role.
Background
Before joining SITA, Igor Vinitskiy worked at Polet Airlines as an IT Manager from 2002 to 2011 in Voronezh. He then transitioned to Cargill, where he served as the EMEA East Service Desk Team Lead from 2011 to 2014 in Yefremov. His extensive experience in IT service management and support roles has equipped him with the skills necessary to lead teams effectively and manage complex technical environments.
Achievements
Throughout his career, Igor Vinitskiy has demonstrated a commitment to delivering high-quality IT support services. His leadership at SITA has contributed to the efficient operation of critical support functions for major airlines and airports. By overseeing both L1 and L2 support, he plays a vital role in ensuring that users receive timely assistance and that systems remain operational.