Jacques Kazazian
About Jacques Kazazian
Jacques Kazazian is a Sales Operation Senior Manager at SITA, where he has worked since 2005, focusing on enhancing sales operations through new processes and tools. He has a background in operations management from Thomson Reuters and Cap Gemini, and he holds a Business Leadership qualification from the University of Michigan.
Work at SITA
Jacques Kazazian has served as the Sales Operation Senior Manager at SITA since 2005. In this role, he focuses on enhancing sales operations through the introduction of new processes and tools, particularly leveraging the Salesforce platform. He is responsible for developing a roadmap that aligns with SITA's Sales transformation strategy. Kazazian promotes innovative working methods within the sales and business community, driving continuous improvements and facilitating change.
Previous Experience at Thomson Reuters
Before joining SITA, Jacques Kazazian worked at Thomson Reuters for a total of 15 years. He held the position of Operation Manager for Europe from 1986 to 1988 in the Paris Area, France. Later, he served as the Operation Technical Programme Director from 1992 to 2005, working in both London and Geneva. His roles involved overseeing operational processes and contributing to the company's strategic initiatives.
Career at Cap Gemini
Jacques Kazazian began his career as an Operation Analyst at Cap Gemini, where he worked for one year from 1985 to 1986 in the Paris Area, France. This early experience laid the foundation for his future roles in operations management and strategic program direction.
Education and Expertise
Jacques Kazazian studied at the University of Michigan Business School, where he achieved a focus in Business Leadership in 2001. His educational background also includes studies in Maths and Physics at the University of Paris from 1980 to 1982, and he attended Fenelon Sainte Marie from 1976 to 1980. His academic credentials support his expertise in sales operations and business management.
Global Opportunity to Cash Program
Jacques Kazazian actively participated in a global opportunity to cash program aimed at reshaping the customer journey from Sell to Delivery and Operations. This initiative reflects his commitment to improving customer experiences and operational efficiencies within the organizations he has worked for.