Jason Wachtel
About Jason Wachtel
Jason Wachtel is an Infrastructure Engineer with extensive experience in technical support and customer service. He has worked for various companies, including Barrister Global Services Network and SITA, and has a strong educational background in Information Systems Technology and Network Services Technology.
Current Role at SITA
Jason Wachtel serves as an Infrastructure Engineer at SITA, a position he has held since 2017. In this role, he focuses on infrastructure solutions, contributing to the company's mission of providing innovative technology services in the aviation industry. His responsibilities include diagnosing and resolving technical issues, ensuring efficient operations, and supporting client needs within the Orlando, Florida area.
Professional Experience
Jason Wachtel has a diverse professional background. He has worked at Barrister Global Services Network as a Field Support Technician since 2015, specializing in HP Warranty Services. His previous roles include a Desktop Support Technician at TEKsystems for a brief period in 2017, a Field Service Technician at Invisible Fence of Central Florida from 2008 to 2011, and a Sales Associate at BellSouth Mobility D C S from 1996 to 1997. He also has experience as a Traveling Network Technician at TEKsystems in 2017 and as a Sales Associate at AT&T Wireless in 1996.
Education and Certifications
Jason Wachtel studied at Seminole State College of Florida, where he earned a Bachelor of Science degree in Information Systems Technology with a specialization in Cyber Security from 2014 to 2020. He also obtained an Associate of Science degree in Network Services Technology from 2009 to 2012. Additionally, he achieved a Cisco CCNA Technical Certificate in 2009, enhancing his technical expertise in networking.
Technical Skills and Expertise
Jason Wachtel possesses extensive experience in diagnosing and resolving technical problems. His background includes a strong focus on client-centered technical service and solutions. He effectively shares technical knowledge with colleagues, which enhances team communication and problem-solving capabilities. His combined experience in customer service and sales further complements his technical skills.