Jerry Yu
About Jerry Yu
Jerry Yu is a Manager of Service Operations at SITA, where he has worked since 2021. He holds a Master of Engineering in Electrical and Computer Engineering from Concordia University and has extensive experience in service operations and IT administration.
Current Role at SITA
Jerry Yu currently holds the position of Manager Service Operations at SITA. He has been in this role since 2021. In this capacity, he oversees service operations, ensuring efficient management and delivery of services. His experience in this role contributes to the operational effectiveness of the organization.
Previous Experience at SITA
Prior to his current role, Jerry Yu worked at SITA in various capacities. He served as Team Lead Service Operations from 2020 to 2021, where he led a team to enhance service delivery. Before that, he was a Senior Specialist in Service & Infrastructure Operations (Server & Cloud) from 2015 to 2020, focusing on server and cloud operations in the Montreal area.
Educational Background
Jerry Yu studied at Concordia University, where he earned a Master of Engineering (M. Eng) in Electrical & Computer Engineering. His studies took place from 2006 to 2008, providing him with a solid foundation in engineering principles relevant to his career in technology and operations.
Experience at Jesta I.S.
Before joining SITA, Jerry Yu worked at Jesta I.S. as an IT Administrator from 2010 to 2015. In this role, he managed IT operations and supported infrastructure needs, contributing to the overall efficiency of the organization's technology systems.