Jose Alberto Reyna
About Jose Alberto Reyna
Jose Alberto Reyna is a Senior Manager in Solutions Engineering at SITA, where he specializes in cloud services, strategic planning for airport operations, and biometric passenger journey solutions. He has over a decade of experience in the field, with previous roles at Bank of America, NEC Unified Solutions, and HP Enterprise Services.
Work at SITA
Jose Alberto Reyna has been serving as the Senior Manager of Solutions Engineering at SITA since 2014. In this role, he focuses on the development and implementation of cloud services, specifically Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). He engages in strategic planning and consulting for airport and airline operations, utilizing tools such as the SITA Airport Management Suite and SITA Bagmanager. His work includes leading initiatives in Unified Communications and Collaboration, with an emphasis on Enterprise Voice and Multi-channel Contact Centers. Reyna also plays a significant role in advancing biometric passenger journey solutions, including SITA SmartPath.
Education and Expertise
Jose Alberto Reyna studied at Tecnológico de Monterrey, where he earned a Bachelor of Science in Electronics and Communications Engineering from 1986 to 1990. His expertise encompasses Software Defined Networking and Network Function Virtualization for both WAN and LAN environments. He specializes in designing and integrating SITA's core portfolio solutions for various sectors, including Airlines, Airports, Ground Handlers, and Government Agencies in the Americas.
Previous Work Experience
Before joining SITA, Jose Alberto Reyna held several positions in the technology sector. He worked at Bank of America as a VP - Consultant System Engineer for nine months in 2013 and 2014. Prior to that, he served as a Network Architect for Video Conference Services at Bank of America from 2009 to 2010. His earlier experience includes a role as a Technology Consultant IV at HP Enterprise Services from 2010 to 2013 and as a Network Specialist at NEC Unified Solutions from 2001 to 2006.
Key Initiatives and Contributions
In his current role at SITA, Jose Alberto Reyna contributes to the enhancement of low/no touch passenger processing technologies, including SITA Flex. He is involved in the development of cloud services and plays a key role in initiatives related to Unified Communications and Collaboration. His work also includes the advancement of biometric solutions aimed at improving the passenger journey, demonstrating his commitment to innovation in the aviation technology sector.