Joseph El Hayek
About Joseph El Hayek
Joseph El Hayek is a Support Field Engineer with over a decade of experience in technical support for desktops and printers. He has a strong educational background in Information Technology and Computer Engineering, along with various certifications in Microsoft and Cisco technologies.
Work at SITA
Joseph El Hayek has been employed at SITA as a Support Field Engineer since 2010. He provides on-site technical support at Beirut Rafic Hariri International Airport, focusing on troubleshooting hardware and software systems. His role involves ensuring the operational efficiency of various technical systems within the airport environment.
Education and Expertise
Joseph El Hayek has pursued extensive education in the field of Information Technology. He studied at New Horizons, where he achieved certifications in MCSA Windows Server 2016, MCSE, and CCNA. Additionally, he holds an Engineer's Degree in Computer Engineering from Holy Spirit University of Kaslik. His ongoing education includes studying Querying Data with Transact SQL at Formatech.
Background
Joseph El Hayek has over a decade of experience in technical support, both remote and on-site. His career began with a brief stint as a Telecom Trainee at Ogero Company in 2005. He then worked as a Quality Assurance Engineer at eSharing Corporation and Ayna Corporation before joining SITA. His educational background includes a Baccalaureate in General Sciences from Sagesse.
Technical Skills and Experience
Joseph El Hayek possesses extensive experience in configuring and supporting network infrastructure, including servers, switches, and routers. He regularly updates his technical skills to remain current with the latest technology developments, ensuring he can effectively address the challenges faced in his role.