Keith Gillespie

Keith Gillespie

Senior Account Manager Northern Europe @ SITA

About Keith Gillespie

Keith Gillespie is a Senior Account Manager for Northern Europe at SITA, with extensive experience in account management across the aviation and transportation sectors. He has held various roles in organizations such as Emirates and Panasonic, and he also owns a consultancy, Laughing Dove Ltd.

Current Role at SITA

Keith Gillespie currently serves as the Senior Account Manager for Northern Europe at SITA. He has held this position since 2018, managing business relationships across the UK, Ireland, and the Nordics. His role involves overseeing key customer accounts and ensuring the delivery of services that meet client needs in a region recognized for its technological advancements.

Previous Experience at SITA

Before his current role, Keith Gillespie worked at SITA as an Account Director from 2010 to 2015. During this five-year tenure in Dubai, UAE, he was responsible for managing significant accounts and developing strategies to enhance customer satisfaction and loyalty.

Professional Background

Keith Gillespie has a diverse professional background, having worked in various roles across multiple organizations. His experience includes positions at Emirates, where he served as Regional IT Manager for Europe & The Americas and Head of IT Service Management. He also held roles at Panasonic and Electronic Data Systems, contributing to his extensive expertise in account management and customer relations.

Education and Qualifications

Keith Gillespie holds a Bachelor of Science with Honours in Geology from The University of Edinburgh, where he studied from 1980 to 1984. He furthered his education at the University of Birmingham, earning a Master of Science in Geological Sciences between 1984 and 1987. This academic background complements his extensive professional experience.

Entrepreneurial Ventures

In addition to his role at SITA, Keith Gillespie is the owner and consultant at LAUGHING DOVE LTD, a position he has held since 2015. This venture allows him to leverage his industry knowledge and experience to provide consulting services, further enhancing his professional portfolio.

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