Khaled Salman
About Khaled Salman
Khaled Salman serves as the Director of Customer Growth and General Manager at SITA BV in Jordan, where he has worked since 2020. He holds a BSc in Electronics and Communications Engineering from Jordan University of Science and Technology and has extensive experience in service operations and business management.
Work at SITA
Khaled Salman has held multiple roles at SITA since 2011. Currently, he serves as the Director Customer Growth and General Manager for SITA BV Jordan, a position he has held since 2020. In this role, he supports senior management in achieving SITA's commercial objectives related to profit and loss. Prior to his current position, he worked as the Senior Manager for Service Operations and Location Leader for the Jordan office from 2014 to 2020. He also served as the Manager of the Service Desk and Location Leader for SITA Jordan from 2011 to 2014.
Education and Expertise
Khaled Salman earned a Bachelor of Science degree in Electronics and Communications Engineering from Jordan University of Science and Technology, completing his studies from 1998 to 2003. His educational background provides a strong foundation for his roles in technology and customer growth within the aviation industry.
Background
Khaled Salman has extensive experience in the aviation sector, particularly in customer engagement and service operations. His career at SITA spans over a decade, during which he has developed expertise in business management, commercial development, and customer relationship management. He is based in Amman, Jordan, where he leads various initiatives to enhance customer engagement.
Achievements
In his current role, Khaled Salman leads customer engagement activities, which include co-innovation workshops, training sessions, and events aimed at driving business growth. He collaborates closely with the Sales team to identify new business opportunities and ensure the effective delivery of SITA's programs, focusing on quality, budget, and timelines.