Luigi Rocco
About Luigi Rocco
Luigi Rocco is a Commercial Manager currently employed at SITA in Rome, Italy, where he has worked since 2015. He has a background in customer service management and service delivery, with previous roles at SITA and CSC.
Current Role at SITA
Luigi Rocco serves as the Commercial Manager at SITA, a position he has held since 2015. Based in Rome, Lazio, Italy, he has accumulated nine years of experience in this role. His responsibilities include managing commercial operations and developing strategies to enhance customer engagement and satisfaction.
Previous Experience at SITA
Prior to his current role, Luigi Rocco worked at SITA as the Manager of Customer Service Management from 2007 to 2015. During his eight years in this position, he focused on improving service delivery and customer relations, contributing to the overall efficiency of the organization.
Experience at CSC
Before joining SITA, Luigi Rocco was employed at CSC as a Service Delivery Manager from 2000 to 2007. His seven years in this role involved overseeing service delivery processes and ensuring that client expectations were met consistently.
Educational Background
Luigi Rocco completed his bachelor's degree at Università, where he studied from 1979 to 1984. His educational background provided him with foundational knowledge and skills applicable to his career in management. Earlier, he attended Liceo Scientifico from 1974 to 1979, where he completed his secondary education.