Majd Abu Al Hija
About Majd Abu Al Hija
Majd Abu Al Hija is an Associate Technician Service Operations at SITA in Amman, Jordan, where he has worked since 2021. He holds certifications in Microsoft solutions and IT service management, and has a background in various technical roles within the aviation and IT sectors.
Work at SITA
Majd Abu Al Hija has been employed at SITA since 2021, currently holding the position of Associate Technician Service Operations in Amman, Jordan. His role involves supporting service operations and ensuring the smooth functioning of technical services. Prior to this, he worked at SITA in various capacities, including Associate Technician Field Ops from 2018 to 2020 and Service Desk Support Engineer from 2020 to 2021. His experience at SITA spans over three years, contributing to his comprehensive understanding of the company's operational needs.
Education and Expertise
Majd Abu Al Hija studied at the University of Jordan from 2012 to 2016, where he completed his degree over four years. He holds a Microsoft Certified Solutions Associate certification, which demonstrates his proficiency in Microsoft technologies. Additionally, he is ITIL certified, indicating his expertise in IT service management practices. This educational background and certification equip him with the necessary skills to excel in his technical roles.
Background
Before joining SITA, Majd Abu Al Hija worked at Menzies Aviation as a Check-in Agent from 2017 to 2018 in Amman, Jordan. This role provided him with foundational experience in customer service and operational processes within the aviation industry. His career trajectory reflects a commitment to developing his technical skills and gaining experience in service operations.
Internship Experience
Majd Abu Al Hija participated in the USAID JCP Internship Program, which provided him with practical experience in his field. This internship opportunity allowed him to apply his academic knowledge in a real-world setting, enhancing his understanding of service operations and technical support.