Manu Jhingan
About Manu Jhingan
Manu Jhingan is a Manager of Service Transition at SITA, where he has worked since 2017. He has a background in customer change and release management, having previously held a team lead position at Orange for nine years.
Work at SITA
Manu Jhingan has been employed at SITA as a Manager in Service Transition since 2017. In this role, he is responsible for overseeing the transition of services within the organization, ensuring that all processes are executed smoothly and efficiently. His experience in service management contributes to the effective delivery of SITA's services to its clients.
Previous Experience at Orange
Prior to his current position, Manu Jhingan worked at Orange for nine years, from 2007 to 2016. He held the position of Team Lead in Customer Change and Release Management. In this capacity, he managed customer transitions and coordinated release processes, playing a key role in enhancing customer satisfaction and operational efficiency.
Education and Expertise
Manu Jhingan studied at Delhi University, where he completed a Bachelor of Science degree from 1996 to 1999. He continued his education at the same institution, studying from 1999 to 2002. His academic background provides a foundation for his expertise in service management and transition processes.
Career Background
Manu Jhingan's career began as a Junior Consultant at Jaypee University of Information Technology in 2003, where he worked for seven months. He then transitioned to Net4 India Ltd, serving as a Team Lead from 2004 to 2007. His diverse experience in various roles has equipped him with a comprehensive understanding of service management and customer relations.