Marcelo Daluz
About Marcelo Daluz
Marcelo Daluz is a Senior IT Support professional at Sita, where he has worked since 2006. He specializes in developing IT and communication solutions for the air transport industry and plays a key role in transitioning to a passenger self-service model.
Work at SITA
Marcelo Daluz has been employed at SITA as a Senior IT Support since 2006. In this role, he contributes to the air transport industry's transition to a passenger self-service model. His responsibilities include developing fully managed end-to-end IT and communication solutions tailored for the air transport sector. With nearly two decades of experience at SITA, he plays a significant role in providing innovative solutions that address the needs of the air transport community.
Education and Expertise
Marcelo Daluz has a diverse educational background. He studied Tourism at Université De Sherbrooke and Accounting at President Kennedy College. Additionally, he attended Universidade São Judas Tadeu from 1982 to 1989. His academic qualifications complement his expertise in the air transport industry, particularly in IT support and communication solutions.
Background in Air Transport Industry
Marcelo Daluz has extensive experience in the air transport industry. Before joining SITA, he worked at Airbridge International for over a decade, serving as a Sales Operation Manager and later as an Account Executive. He also held a position as a Bilingual Customer Service Representative at Carlson Marketing and as a Bilingual Sales Representative at Merit Travel Group. His roles have equipped him with a comprehensive understanding of the industry's operational needs.
Contributions to Industry Standards
Marcelo Daluz actively contributes to shaping industry standards by collaborating with various industry bodies in the air transport sector. His involvement in these initiatives reflects his commitment to enhancing the operational efficiency and service quality within the industry. Through his work, he aims to promote best practices and innovative solutions that benefit the air transport community.