Maureico Gay
About Maureico Gay
Maureico Gay is a System Support Administrator at SITA, where he has worked since 2016, providing systems administration for clients in various sectors including airports and aerospace companies. He holds a Bachelor's degree in Business Administration from Morehouse College and has previous experience in technical application support and network operations.
Work at SITA
Maureico Gay has been employed at SITA as a System Support Administrator since 2016. In this role, he performs systems administration tasks for a diverse range of clients, including airports, aerospace companies, and international organizations. His responsibilities include proactive communication with various organizational groups and vendors to resolve issues, as well as troubleshooting production targets reported by Oracle Enterprise Manager. He utilizes SolarWinds monitoring tools to investigate operational issues specifically within the airline and air transport sectors.
Education and Expertise
Maureico Gay earned his Bachelor's degree in Business Administration and Management from Morehouse College, where he studied from 2002 to 2006. His educational background has provided him with a solid foundation in management principles, which he applies in his current role. He possesses expertise in using service management systems such as CA Unicenter, ServiceDesk, BMC Remedy, and ServiceNow, which are essential for effective systems administration and support.
Previous Work Experience
Before joining SITA, Maureico Gay worked at Fiserv as a Technical Application Support Analyst from 2013 to 2015 in Atlanta, Georgia. His role involved providing technical support and application management. Prior to that, he spent four years at FIS in the Network Operations Center from 2009 to 2013, also in Atlanta, Georgia. These positions contributed to his extensive experience in systems administration and technical support.
Technical Skills and Tools
Maureico Gay has developed a range of technical skills throughout his career. He analyzes server hardware and software issues using SolarWinds and SiteScope dashboards. His proficiency in troubleshooting includes addressing production targets reported by Oracle Enterprise Manager. Additionally, he performs user account setup and administration of remote VPN services into the data center, showcasing his capability in managing secure access to systems.