Mickael Benkimoun
About Mickael Benkimoun
Mickael Benkimoun is a Senior Cabin Specialist at SITAONAIR, where he has worked since 2019. He has extensive experience in the aviation industry, having held various engineering and support roles at companies such as Safran, Zodiac Aerospace, and STMicroelectronics.
Work at SITAONAIR
Mickael Benkimoun has been employed at SITAONAIR as a Senior Cabin Specialist since 2019. In this role, he is responsible for producing and managing reporting for airlines, internal teams, and OEMs. His work includes trend analysis and tracking action plans for service improvements. He coordinates and follows up on airborne equipment support activities, ensuring effective communication and collaboration with airlines and OEM partners.
Previous Experience in Aviation
Before joining SITAONAIR, Mickael Benkimoun held several positions in the aviation sector. He worked at Zodiac Aerospace as a Customer Support Manager from 2017 to 2019, where he managed customer satisfaction survey quality loops. Prior to that, he served as an Avionics Support Engineer at Safran from 2011 to 2015, and as a Product Support Engineer from 2015 to 2017, both roles based in Singapore.
Education and Expertise
Mickael Benkimoun earned a Master's degree in electronics from Grenoble INP - UGA, completing his studies from 2005 to 2009. His educational background has equipped him with the technical knowledge necessary for his roles in the aviation industry. He has developed expertise in analyzing fleet performance and coordinating proactive actions with airlines and OEMs.
Career Development and Early Experience
Mickael Benkimoun began his career with various internships, including a position as an Intern Technician at COURBON Software in 2007 and as an Intern Engineer at STMicroelectronics France in 2009. He also worked as a Certification Engineer at LCIE Bureau Veritas in 2010 and as a Research Technician at Veolia in 2006. These early experiences contributed to his professional development in technical and engineering roles.
Achievements in Customer Satisfaction
During his tenure at Zodiac Aerospace, Mickael Benkimoun was involved in managing customer satisfaction survey quality loops. This role emphasized his commitment to ensuring high levels of customer satisfaction, which is a critical aspect of service delivery in the aviation industry.