Miller Sierra
About Miller Sierra
Miller Sierra is a Business Development Manager with expertise in digital transformation for aircraft operations. He has a background in International Business Administration and has held various roles in the aviation sector, currently working at SITA in Montreal, Canada.
Work at SITA
Miller Sierra serves as a Business Development Manager at SITA, a role he has held since 2023 in Montreal, Quebec, Canada. In this position, he focuses on leveraging digital transformation to enhance aircraft operations. He is part of a team that supports 50,000 pilots using SITA eWAS for fuel-efficient flights and severe weather avoidance. His contributions facilitate seamless communication across platforms for air navigation service providers, impacting the efficiency and safety of aviation operations.
Education and Expertise
Miller Sierra holds a Bachelor’s Degree in International Business Administration from Universidad de La Sabana, where he studied from 2004 to 2009. He furthered his education at McGill University, earning a Graduate Diploma in Supply Chain and Operations Management from 2016 to 2017. His academic background supports his expertise in business development within the aviation sector, particularly in digital transformation and operational efficiency.
Background
Miller Sierra has a diverse professional background in business development and management across various sectors. He began his career as a Management Trainee at Olam International in 2011, later becoming a Branch Manager. He transitioned into the aviation industry, working at the International Air Transport Association (IATA) in multiple roles, including Account Manager and Assistant Manager Settlement Operations, from 2017 to 2022. Prior to joining SITA, he was a Business Development Manager at World Travel Protection for 10 months in 2022-2023.
Achievements
Miller Sierra has contributed to the digitalization of aircraft operations for over 470 customers, which includes 18,000 aircraft and 300 airlines. His involvement in a company where 80% of the world’s airlines utilize AIRCOM for connectivity and communication highlights his impact on the aviation industry. He utilizes smart technology and collaboration to enhance on-time performance, turnaround, safety, and sustainability in aviation.