Mohamad El Garhy
About Mohamad El Garhy
Mohamad El Garhy is the Head of Service Automation and Deployment at SITA, with over 15 years of experience in the technology sector. He has held various leadership roles at SITA and previously worked at Orange Business Services, specializing in ITIL implementation, DevOps, and Agile transformations.
Current Role at SITA
Mohamad El Garhy currently serves as the Head of Service Automation and Deployment at SITA, a position he has held since 2023. He is based in London, England, United Kingdom. In this role, he focuses on enhancing service automation processes and overseeing deployment strategies within the organization.
Previous Experience at SITA
El Garhy has held multiple positions at SITA throughout his career. He worked as the Head of Deployment Management from 2022 to 2023 in Amman, Jordan. Prior to that, he served as the Head of Global Activation & Change Management from 2020 to 2022 and as Team Lead for Service & Infrastructure Operations from 2009 to 2011, both in Cairo, Egypt. His tenure at SITA also includes roles as a Customer Technical Support Engineer and Senior Customer Technical Support Engineer from 2005 to 2009.
Experience at Orange Business Services
Before joining SITA, Mohamad El Garhy worked at Orange Business Services as a Team Leader for the EIN support team from 2003 to 2005 in Cairo, Egypt. This role contributed to his extensive experience in operations management and service delivery within the technology sector.
Education and Expertise
El Garhy holds an MBA in International Business from The American University in Cairo, where he studied from 2008 to 2010. He also earned a Bachelor of Science in Electronics and Communication from the Faculty of Engineering, studying from 1996 to 2001. His expertise includes implementing the ITIL framework and driving DevOps and Agile transformations, with a specialization in automation and product life cycles.
Industry Experience
With over 15 years of experience in the technology industry, Mohamad El Garhy has developed a strong focus on operations management, service deployment, transition, and process improvement. His background includes significant roles that emphasize efficiency and effectiveness in service delivery within multinational environments.