Mohamed Khalloqi
About Mohamed Khalloqi
Mohamed Khalloqi is a Customer Service Manager with extensive experience in telecommunications and service management. He has held various roles at companies such as Nokia, Orange, Idemia, Eservglobal, and IBM, where he currently works as a Service Availability Manager.
Current Role at IBM
Mohamed Khalloqi serves as a Service Availability Manager at IBM, a position he has held since 2014. Based in New York, New York, he has accumulated ten years of experience in this role. His responsibilities include ensuring the reliability and availability of services, managing incidents, and coordinating with various teams to maintain service quality.
Previous Experience at Nokia
Before joining IBM, Mohamed Khalloqi worked at Nokia as an Ingénieur Validation from 2002 to 2005. This role took place in Espoo, Southern Finland, Finland, where he spent three years focusing on validation processes within the telecommunications sector.
Experience at Orange
Mohamed Khalloqi was employed at Orange as Chef De Projet in VAS from 2009 to 2011. During this two-year period in Paris, Île-de-France, France, he managed projects related to value-added services, contributing to the development and implementation of innovative solutions.
Role at Idemia
From 2011 to 2013, Mohamed Khalloqi worked at Idemia as a Telecommunications Support Manager. This role was based in Aquitaine, France, where he provided support for telecommunications services, ensuring efficient operations and addressing technical issues.
Experience at Eservglobal
Mohamed Khalloqi worked at Eservglobal as a Solution Delivery Engineer from 2005 to 2009. His four years in Malakoff, Île-de-France, France, involved delivering technical solutions and supporting clients in the telecommunications industry.
Education at Mines Douai
Mohamed Khalloqi studied at Mines Douai, an institution known for its engineering programs. His education provided him with a strong foundation in engineering principles, which he has applied throughout his career in the telecommunications sector.