Mohammad Abu Zbiedah

Mohammad Abu Zbiedah

Analyst Customer Application Support @ SITA

About Mohammad Abu Zbiedah

Mohammad Abu Zbiedah is an Analyst Customer Application Support at SITA, where he has worked since 2021 in Amman, Jordan. He has held various positions at SITA and holds a Bachelor's degree in Telecommunication and Software Engineering from Balqa Applied University.

Work at SITA

Mohammad Abu Zbiedah has been employed at SITA since 2018, holding various positions over the years. He currently serves as an Analyst Customer Application Support, a role he has occupied since 2021 in Amman, Jordan. Prior to this position, he worked as an Associate Specialist Engineer from 2020 to 2021 and as an Associate Technician from 2019 to 2020. His initial role at SITA was as a Service Desk Agent, where he worked for 10 months from 2018 to 2019.

Education and Expertise

Mohammad Abu Zbiedah holds a Bachelor's degree in Telecommunication and Software Engineering. He studied at Balqa Applied University from 2016 to 2018, completing a two-year program. Additionally, he attended Jami'at Al-Balqa Al-Tatbiqiyya from 2014 to 2018, where he pursued his studies for four years. This educational background has equipped him with the skills necessary for his roles at SITA.

Background

Mohammad Abu Zbiedah has a professional background in customer application support and engineering within the telecommunications sector. His career at SITA spans multiple roles, showcasing his progression from a Service Desk Agent to his current position as an Analyst Customer Application Support. His experience reflects a commitment to developing his expertise in customer service and technical support.

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