Noelia Cortes
About Noelia Cortes
Noelia Cortes is a Senior Data Analyst at SITA, where she has worked in various roles since 2004, including positions in service operations and customer support, primarily in Montreal, Quebec, Canada.
Work at SITA
Noelia Cortes has held multiple positions at SITA, contributing to various operational areas. She began her career at SITA as a Senior Agent Service Desk from 2004 to 2007. Following this role, she worked as a Customer Support Specialist from 2007 to 2009. Cortes then transitioned to a Specialist Service and Infrastructure Operation - Network role, serving from 2009 to 2014. She continued her journey at SITA as Proactive Surveillance - Baggage from 2014 to 2015. After this position, she took on the role of Specialist Service Operation - Server & Cloud from 2015 to 2019. Most recently, she served as Specialist Service Operations - Process & Quality from 2019 until 2023, before becoming a Senior Data Analyst in 2023.
Education and Expertise
The educational background of Noelia Cortes is not specified in the provided information. However, her extensive experience at SITA indicates a strong foundation in data analysis and operational processes. Her roles have encompassed various aspects of service operations, infrastructure, and quality assurance, showcasing her expertise in managing complex systems and processes within the organization.
Background
Noelia Cortes has spent a significant portion of her professional career in Montreal, Quebec, Canada, primarily working with SITA. Her tenure at the company spans nearly two decades, during which she has progressed through various roles, gaining comprehensive experience in service operations, customer support, and data analysis. This background reflects her commitment to the aviation and technology sectors.
Achievements
While specific achievements of Noelia Cortes are not detailed in the provided information, her progression through multiple roles at SITA suggests a track record of professional development and contribution to the organization. Her current position as a Senior Data Analyst indicates a recognition of her skills and expertise in data management and analysis, essential for supporting SITA's operational objectives.