Petra Prochazkova
About Petra Prochazkova
Petra Prochazkova is a Business Process Analyst currently employed at SITA in Prague, where she has worked since 2018. She has a diverse educational background in Germanics and International Relations, along with experience in project coordination and IT service management.
Current Role at SITA
Petra Prochazkova has been employed at SITA as a Business Process Analyst since 2018. In this role, she focuses on analyzing and improving business processes within the organization. Her work contributes to enhancing operational efficiency and streamlining workflows in the company, which is based in Prague.
Previous Experience at KBC Bank
Prior to her current position, Petra Prochazkova worked at KBC Bank as an OS Migration Project Coordinator in 2011. Her tenure lasted for six months, during which she coordinated efforts related to operating system migration, ensuring a smooth transition and minimal disruption to services.
Experience at Diebold Nixdorf Software
From 2013 to 2018, Petra Prochazkova served as an ITSM Manager at Diebold Nixdorf Software. Over the course of five years, she managed IT service management processes, focusing on improving service delivery and customer satisfaction within the organization.
Education in International Relations
Petra Prochazkova studied International Relations and Affairs at Metropolitní univerzita Praha from 2012 to 2015. She completed a three-year program that provided her with a solid foundation in global affairs, diplomacy, and international policy.
Language Studies at Goethe Institut
Petra Prochazkova attended the Goethe Institut in Minden, Germany, from 2000 to 2001, where she studied Germanics. She achieved a C1 proficiency level in the German language during her one-year course, demonstrating advanced language skills.