Prabhat Singh
About Prabhat Singh
Prabhat Singh is a Project Manager with extensive experience in managing ITES projects, focusing on Network Infrastructure and operational change management. He has a strong educational background in Electronics, Telecommunications, and Six Sigma methodologies.
Work at SITA
Prabhat Singh has been employed at SITA as a Project Manager since 2012. In this role, he oversees a portfolio of complex ITES projects, focusing on Network Infrastructure, LAN/WAN, MS Office applications, and Cloud Computing programs. He is responsible for building business cases, developing execution plans, and managing delivery until project closure. Singh conducts formal project closure processes to ensure successful project completion and implements a strong governance model throughout the project lifecycle to manage stakeholders and operational change management.
Previous Experience at Orange Business Services
Before joining SITA, Prabhat Singh held multiple positions at Orange Business Services. He served as the Regional Head of Service Management-APA from 2008 to 2012, overseeing service management operations. Prior to that, he was the Head of Solution Delivery Management for North America from 2005 to 2006. His earlier roles included Team Lead for Network Service Implementation from 2003 to 2005 and Customer Service Implementation Coordinator from 2001 to 2003. His experience at Orange Business Services spanned over a decade and involved various aspects of business operations and support.
Education and Expertise
Prabhat Singh has a solid educational background in Electronics and Telecommunications, having achieved AMIETE from the Institution of Electronics & Telecommunication Engineers between 1994 and 1999. He also holds a B.Sc. in Maths and Physics from B.N. Mandal University, completed from 1990 to 1993. Additionally, he has pursued professional certifications, including CCNA in Networking from NIIT in 2002, Six Sigma Green Belt from Benchmark SixSigma in 2007, and ITIL v3 Life Cycle from QAI India Ltd in 2009.
Project Management Skills
In his role as Project Manager, Prabhat Singh manages change, communication, and risk mitigation to deliver results to stakeholders and customers. He leads a team of project professionals to ensure projects are delivered on time and within scope. Singh executes RFPs, conducts contract presentations, and manages negotiations and third-party vendor relationships. His expertise includes implementing effective support models for the transition of services to operations, ensuring that all processes are well-documented and agreed upon.
Early Career at InfoTech Service
Prabhat Singh began his career at InfoTech Service, where he worked as an Implementation Executive from 1997 to 2000 in the New Delhi Area. This early experience provided him with foundational skills in project implementation and service delivery, which he has built upon throughout his career in various managerial roles.