Simona Bartocci
About Simona Bartocci
Simona Bartocci is a Client Service Manager and Team Leader at Sita, where she has worked since 2014. She has extensive experience in service management, having held various roles at Sita and Orange Business Services over the past three decades.
Current Role at SITA
Simona Bartocci serves as a Client Service Manager and Team Leader for Southeuro1 at SITA. She has held this position since 2014, contributing to the company's operations in Cointrin, Geneva, Switzerland. In her role, she oversees client service initiatives and leads a team focused on delivering high-quality support to clients in the Southeuro region.
Previous Experience at SITA
Before her current role, Simona Bartocci worked at SITA as a Service Delivery Specialist from 1990 to 1996. During this six-year tenure in Cointrin, Geneva, she gained significant experience in service delivery processes. Additionally, she has been a Service Manager at SITA since 2006, accumulating 18 years of experience in this role, also based in Cointrin, Geneva.
Experience at Orange Business Services
Simona Bartocci has prior experience with Orange Business Services, where she worked as a Network Control Center Operator from 1996 to 1998 in Saint Denis, Paris, France. She later served as a Service Manager at the same company from 2001 to 2006, also in Saint Denis. Her roles at Orange Business Services provided her with a solid foundation in network operations and service management.
Professional Background
Simona Bartocci has a diverse professional background in client service and network operations. With over two decades of experience in the telecommunications industry, she has developed expertise in service delivery, client management, and team leadership. Her career spans various roles that have equipped her with the skills necessary to manage client services effectively.