Sofia Francis
About Sofia Francis
Sofia Francis is an experienced Account Manager based in Cairo, Egypt, currently working at SITA since 2022. She has held various sales and account management positions across the Middle East and Africa, demonstrating strong leadership and market analysis skills throughout her career.
Work at SITA
Sofia Francis has been serving as an Account Manager at SITA in Cairo, Egypt, since 2022. In this role, she is responsible for managing client relationships and ensuring customer satisfaction within the aviation industry. Her position involves collaborating with various stakeholders to deliver tailored solutions that meet the needs of clients in Egypt.
Previous Experience in Sales Management
Prior to her current role at SITA, Sofia Francis held several positions in sales management across various organizations. She worked at CONNECT Professional Services as a Senior Sales Account Manager for 11 months in 2021-2022. Additionally, she served as a Levant & Telecom Sales Manager at Global Knowledge Middle East & Africa from 2016 to 2018, and as a Senior Account Manager at the same company from 2015 to 2016.
Education and Expertise
Sofia Francis earned her Bachelor of Commerce degree in Business Administration from Ain Shams University, where she studied from 2008 to 2012. Her educational background provides a solid foundation for her career in sales and account management, particularly in the IT and telecommunications sectors.
Career Development in the IT Sector
Sofia has developed a diverse career in the IT sector, with roles that include Account Manager at iCreate Software and Business Development Manager at Pearson. She has also worked at Global Knowledge Middle East & Africa in various capacities, including Senior Account Sales Manager from 2018 to 2020 in Dubai. Her experience spans multiple countries, enhancing her understanding of regional markets.
Skills in Relationship Management
Sofia Francis demonstrates strong leadership skills and excels in planning and executing projects within the IT industry. She has developed robust relationships with top customers and partners across the Middle East and Africa, leveraging her keen sense of competitive intelligence and market analysis to exceed sales goals.