Sumit Uppal
About Sumit Uppal
Sumit Uppal is a Manager of Service Operations at SITA in Singapore, where he has worked since 2022. With over 16 years of experience in the IT, Aviation, and Airports sectors, he emphasizes customer-centric roles and mentors others in his field.
Work at SITA
Sumit Uppal has been employed at SITA as the Manager of Service Operations since 2022. In this role, he is responsible for overseeing service operations and ensuring that customer needs are met effectively. His position is based in Singapore, where he has contributed to various operational improvements and service management initiatives.
Education and Expertise
Sumit Uppal has accumulated over 16 years of experience in the IT, Aviation, and Airports sectors. His expertise includes Major Incident Management, Operations Shift Management, and Incident & Problem Management. This extensive background equips him with the skills necessary to handle complex operational challenges and enhance service delivery.
Background
Throughout his career, Sumit Uppal has maintained a strong focus on customer-centric roles. His professional journey reflects a commitment to understanding and addressing customer needs, which has been a consistent theme in his various positions within the industry.
Achievements
In his current role, Sumit Uppal acts as a mentor, guiding colleagues and fostering professional development. He is enthusiastic about initiating and managing projects that aim to enhance work processes and operational efficiency, contributing to the overall success of his team and organization.