Tebogo Ngoatoana
About Tebogo Ngoatoana
Tebogo Ngoatoana is a professional with extensive experience in IT support and problem management, currently serving as a Functional Application Support: CMDB Administrator and Acting Problem Management Consultant at SITA since 2014. He holds a Bachelor of Commerce degree from the Management College of South Africa and a Bachelor of Business Administration from CIDA ICT Academy.
Current Role at SITA
Tebogo Ngoatoana currently serves as a Functional Application Support: CMDB Administrator and Acting Problem Management Consultant at SITA. He has held this position since 2014, accumulating 10 years of experience in Pretoria, Gauteng, South Africa. In addition to his primary role, he has also been working as a Specialist Problem Management since 2015, further enhancing his expertise in IT service management.
Previous Work Experience
Before joining SITA, Tebogo Ngoatoana gained valuable experience in various IT roles. He worked as an IT Service Desk Agent at Miway Insurance Limited for four months in 2012. He also served as a Service Desk Agent at EOH for another four-month period in 2012. Additionally, he worked as a Remote Support Engineer and Workshop Engineer at Landynamix from 2012 to 2013 and held a position as an IT Technician at Incredible Connection from 2009 to 2012.
Education and Qualifications
Tebogo Ngoatoana has a solid educational background in business and management. He studied at the Management College of South Africa, where he earned a Bachelor of Commerce degree from 2016 to 2018. Prior to that, he attended CIDA ICT Academy, achieving a Bachelor of Business Administration from 2006 to 2008. His foundational education was completed at Makgoading High School, where he studied from 2000 to 2004.