Vikas Berwal
About Vikas Berwal
Vikas Berwal is a Team Lead Service Transition at SITA, specializing in technology adoption and digital strategy within the aviation sector. He has extensive experience in project management and process transformation, with a background in electronics and communication engineering.
Work at SITA
Vikas Berwal currently serves as the Team Lead Service Transition at SITA, a role he has held since 2022. Based in Gurugram, Haryana, India, he is responsible for overseeing service transition processes within the organization. His work involves collaborating with various stakeholders and vendors to ensure effective technology adoption and digital strategy implementation, particularly in the aviation sector. Vikas conducts training sessions and workshops to facilitate the smooth introduction of new processes, which aids in the successful adoption and implementation of services.
Education and Expertise
Vikas Berwal earned his Bachelor of Technology (BTech) degree in Electronics and Communication Engineering from Maharshi Dayanand University, completing his studies from 2008 to 2012. His educational background provides a strong foundation for his expertise in technology adoption and digital strategy. He possesses significant experience in transitioning and transforming processes, focusing on enhancing operational efficiencies and reducing time and costs in various organizational settings.
Background
Before joining SITA, Vikas Berwal worked at Societe Internationale de Telecommunications Aeronautiques as a Project Management Specialist from 2016 to 2022. In this role, he gained valuable experience in project management within the aviation sector. Prior to that, he was employed at GeekFix International Pvt. Ltd. as part of the Service Operations team from 2013 to 2015. His career trajectory reflects a consistent focus on service transition and operational efficiency across different organizations.
Achievements
Vikas Berwal has developed a strong ability to build productive relationships with stakeholders and vendors across various functional and technical disciplines. His domain experience spans travel and transport, IT services, IT products, consulting, and cloud and datacenter environments. He utilizes a range of business tools, including Business Objects (BO), Microsoft applications, JIRA, SharePoint, Power Apps, Visio, Project, and Excel, to manage projects and design services effectively.