Weihua Xu
About Weihua Xu
Weihua Xu is a Level 3 Network Engineer and CSM at Sita, where he has worked since 2013. He has extensive experience in the air transport industry, having held various engineering and analyst roles at Sita and previously at IBM and China Telecom.
Current Role at SITA
Weihua Xu currently serves as a Level 3 Network Engineer and Customer Success Manager (CSM) at SITA, a position he has held since 2013. He works in Cointrin, Geneva, Switzerland, and has accumulated over 11 years of experience in this role. In his current capacity, he focuses on helping the air transport industry transition to a passenger self-service model, which is essential for enhancing customer experience and operational efficiency.
Previous Experience at SITA
Weihua Xu has held multiple positions at SITA prior to his current role. He worked as a Senior Level 2 Security Specialist and Engineer for three months in 2012, and as a Senior Network Analyst for one year from 2009 to 2010. Additionally, he served as a Network Specialist for one year from 2007 to 2008 and as a Senior Level 2 Network Specialist and Engineer from 2010 to 2012. His diverse roles have contributed to shaping industry standards and defining common-use technologies for the air transport sector.
Education and Expertise
Weihua Xu holds a Master's degree and Bachelor's degree in International Studies from Jinan University, which he completed from 1994 to 1998. He also studied Project Management at McGill University for one year from 2009 to 2010. His educational background provides a strong foundation for his expertise in network engineering and project management within the air transport industry.
Career Background
Before joining SITA, Weihua Xu worked at IBM as an IT Analyst for one year in New York, New York, United States, from 2006 to 2007. He began his career as a Network Engineer at China Telecom in the United Kingdom, where he worked for three years from 1998 to 2001. This varied experience across different roles and locations has equipped him with a comprehensive understanding of network systems and IT services.
Contributions to the Air Transport Industry
Weihua Xu plays a significant role in innovating and developing IT applications and communication services across various aspects of the air transport business. He collaborates with industry bodies to provide a broad portfolio of communication and IT services tailored specifically for the air transport industry. His efforts contribute to advancing technology and improving standards within the sector.