Wenying Xia
About Wenying Xia
Wenying Xia is a Specialist/Engineer in Service Operations at SITA Information Networking Computing Canada Inc, where they have worked since 2018. With over 20 years of experience in network system management and a background in troubleshooting and server performance tuning, Xia provides technical support and implements solutions for Operations products.
Work at SITA
Wenying Xia has been employed at SITA Information Networking Computing Canada Inc since 2018, serving as a Specialist/Engineer in Service Operations. In this role, Xia is responsible for providing technical support for Operations products and resolving incidents related to Operations Systems. Xia also implements solutions at both the systems and subsystem levels, contributing to the overall efficiency of operations. The position is based in the Montreal, Canada Area, where Xia has accumulated six years of experience.
Previous Experience at ALTEN CANADA
Prior to joining SITA, Wenying Xia worked at ALTEN CANADA as a Senior Specialist in Service & Infrastructure Operations. This role lasted for four months in 2018 and was also based in the Montreal, Canada Area. During this time, Xia gained valuable experience in service and infrastructure operations, further enhancing expertise in the field.
Education and Expertise
Wenying Xia holds a Bachelor's degree in Management Information Systems from Tianjin University of Commerce in China, where studies were completed from 1996 to 2000. Additionally, Xia studied at Champlain College, achieving a CCNP AEC certification in 2018 after 11 months of training. This educational background supports extensive expertise in network system and security management, data center supervision, and network design.
Technical Skills and Responsibilities
In the current role at SITA, Wenying Xia is extensively trained in troubleshooting across diversified platforms. Responsibilities include monitoring and tuning servers for optimal performance, as well as providing technical support to Operations products. Xia's role involves resolving incidents related to Operations Systems, ensuring that systems operate efficiently and effectively.
Professional Experience and Background
With over 20 years of experience in the field, Wenying Xia has developed a comprehensive understanding of network system and security management, data center supervision, and network design. This extensive background has been instrumental in shaping Xia's approach to service operations and technical support, making significant contributions to the organizations worked with.